Plans by research scope

Choose how far your listening needs to reach.

Run a Pulse scan for a fast directional read, start with one patient insight brief, add HCP launch intelligence, or connect a portfolio-wide operation. We scope pricing around your indications, evidence volume, and workflow.

Contact us for pricingTell us what you need; we'll recommend the right scope.

For a fast directional read

Pulse

Run a bounded, minutes-not-weeks scan of public conversation before you scope a full indication — or to answer a one-off bid question.

Workspace scope

Workspace-level searches, unlimited users

  • Directional read on public conversation in minutes
  • Presentation-ready PDF export, included
  • Name and tag scans, then search them later
  • Promotes straight into a full indication, carrying your scope forward
Discuss Pulse

For a focused patient insight brief

Starter

Answer one defined patient-support question with a workspace your team can review and share.

Workspace scope

1 live indication; add a second by contract

  • Patient, caregiver, and HCP insight
  • Patient support, HCP launch, or combined projects
  • Every purchased slot supports Insight or continuous listening
  • 50 Pulse searches per workspace/month
  • Up to 2,000 stored posts per indication
  • Unmet needs, misconceptions, journey, audience, and language analysis
  • Custom-branded, anonymised PDF, HTML and ZIP exports
Discuss Starter
More research depth

For teams running several briefs or a launch

Professional

Bring patient reality and professional conversation into the same indication-level view.

Workspace scope

3 live indications included; expandable by contract

  • Everything in Starter
  • Three live indication slots, with capacity added by contract
  • 150 Pulse searches per workspace/month — 3× Starter
  • Up to 10,000 stored posts per indication — 5× Starter
  • More room for concurrent brand and therapy-area work
Discuss Professional

For scaled, integrated insight operations

Enterprise

Standardise evidence-backed listening across a broader portfolio and connect it to your workflows.

Workspace scope

6+ contracted live indications

  • Everything in Professional
  • Patient Voice API access
  • Custom provisioning for your organisation
  • Portfolio-scale continuous listening
Discuss Enterprise

Included in every indication plan

The same evidence standard, at every scope

Plan choice changes capacity and advanced workflows—not the traceability of the findings your team reviews.

Public conversation, in one evidence base

Collect from configured public sources or add your own forum and CSV evidence, with deduplication and source provenance.

Insight organised for decisions

See unmet needs, misconceptions, patient language, journey-stage patterns, audience signals, and trends—not just volume and sentiment.

A review path from finding to deliverable

Inspect the supporting evidence, approve what matters, and build a structured report with methodology and limitations included.

Guardrails for regulated work

Role-based workspaces, anonymised exports by default, audit history, erasure workflows, and an archive-to-purge retention lifecycle.

Compare plans

Adding a second Starter slot retains Starter allowances. At three live indications, Professional includes three times the Pulse allowance and five times the evidence capacity per indication. Every purchased slot can run Insight or continuous listening within the same total live capacity; archive a finished project to reuse its slot.

Pulse allowances count paid-source runs per workspace each month; free-source scans are subject to fair use. Stored evidence caps are total posts per indication, not monthly collection allowances. Collection safeguards apply to every plan.

The practical differences

CapabilityPulseStarterProfessionalEnterprise
Best forA fast directional read before you scope a projectOne focused patient briefMultiple briefs or launch workScaled portfolio operations
Live indications—13 included; expandable6+ contracted capacity
Pulse searches / workspace / month5050150Fair use
Stored posts per indication—Up to 2,000Up to 10,000Contracted; no default cap
Insight or continuous listening—Every purchased live slotEvery purchased live slotEvery contracted live slot
Patient, caregiver & HCP insight—IncludedIncludedIncluded
Patient support, HCP & combined workflows—IncludedIncludedIncluded
Custom report branding—IncludedIncludedIncluded
PDF reportingIncludedIncludedIncludedIncluded
API access———Included

What we'll ask before quoting

A short conversation helps us size the plan around the work, not a generic seat count.

Research scope
Which indications and markets are in scope, and whether the brief covers patient support, HCP launch, or both.
Listening model
Whether you need a defined insight project, ongoing monitoring, or a time-bound launch or congress pulse.
Team workflow
Who will collect, review, approve, and consume the work—and whether branded deliverables or API access matter.
Evidence volume
The source mix, time window, and expected conversation volume needed to answer the research question credibly.

Bring us the brief.

We'll show you the workflow on a relevant indication and recommend the smallest plan that fits.

Contact us for pricing